Customer Service

Customer Service is Transcat Biomedical’s foremost priority. Simply put, we want you to be happy no matter what your request or concern may be. It is our job to see that our service and support are at their very best. We strive to provide 100% customer satisfaction within our company. Each staff member has pledged to ALWAYS keep the customer FIRST.

Each time we visit your facility for an on-site calibration session, we will provide you with a simple form to evaluate our performance. The company President reviews each form and if any action is required, you will be notified by phone of a solution.

If you have questions regarding the instruments you shipped to us, please do not hesitate to contact us. Speak directly to our technicians, quality manager, or President. Your complete satisfaction is our top priority.

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Transcat Biomedical Quote / Contact Us Request Form

Please complete the form below. Your request will be assigned to a member of our expert sales and customer service team. You should receive a response within 24 hours. If you need immediate assistance, please call us at 800-342-7748. Thank you for your business!

Request Type

Please select one of the following:

Calibration/Repair Service RequestRental QuoteNew / Used Product QuoteContact Us / Customer Service

Contact Information

First Name

Last Name

Company Name

Address Line 1

City

State/Province

Zip/Postal Code

Email Address

Phone

Job Title / Position

Calibration/Repair Quote Request

Manufacturer

Please enter the manufacturer name of the instrument

Model Number

Description

Cal Interval

Manufacturer

Please enter the manufacturer name of the instrument

Model Number

Description

Cal Interval

Manufacturer

Please enter the manufacturer name of the instrument

Model Number

Description

Cal Interval

If you have more than 3 instruments, please click here to upload an instrument list

Please browse to the location of the file on your computer to upload your instrument list.

Calibration Service Level

Click for service level descriptions

Turn Time Requested

Do your instruments need repair?

Yes

Please provide details of any repair needs or special calibration requirements.

Rental Quote Request

Requested Instrument(s)

Rental Start Date

Rental Length

Product Quote Request

Manufacturer

Please enter the manufacturer name of the instrument

Model Number

Manufacturer

Please enter the manufacturer name of the instrument

Model Number

Manufacturer

Please enter the manufacturer name of the instrument

Model Number

Do you require your instruments to be calibrated prior to shipment to meet quality standards?

Yes

Calibration Service Level

Click for service level descriptions

Calibration Interval

Please provide any other comments or instructions?

Please post your question or comment. If you are inquiring about an existing order, please include your order number or PO number

Contact Information

Telephone:
800-342-7748

570-509-2910
Fax: 570-509-2970

Postal Address:
PO Box 126
1228 State Route 487
Paxinos, PA 17860

Shipping Address:
1228 State Route 487
Paxinos, PA 17860